Refund Policy

At Garden Grip, we strive for customer satisfaction. Please review our refund policy below.

• Eligibility: Refunds are available for items returned within 14 days of delivery in unused and original condition.
• Refund Process: Once we receive and inspect the returned item, refunds will be issued within 5-7 business days.
• Non-Refundable Items: Items damaged due to misuse or wear and tear are not eligible for refunds.
• Refund Method: Refunds will be credited back to the original payment method.
• Shipping Costs: Shipping fees are non-refundable. Customers are responsible for return shipping costs.
• Damaged or Incorrect Orders: If you receive a defective or incorrect product, contact us within 7 days for a replacement or full refund.

For any refund-related inquiries, contact our support team at [email protected] or call +1 309 686 7023.